support client-facing leaders to communicate with confidence
Managers must delicately balance client expectations, team performance, and internal demands in a business where reputation is everything.
feedback across hierarchies
Communicating effectively to junior team members, partners, and clients - providing constructive and tactful feedback.
performance & behavioral issues
Addressing concerns like unprofessional conduct and missed deadlines with both sensitivity and clarity.
navigating client relationships
Practicing situations from stakeholder tensions to approaching renewal conversations in a safe, feedback-centric space.
support every manager to lead successful teams
Your people leaders are under pressure. It’s their job to give feedback, champion change, and drive performance. But without the right tools and training, they’re unprepared for the hardest parts of the role.
of middle managers feel invisible and unsupported
of leaders avoid having difficult conversations
of companies report an urgent gap in frontline manager support
after 84% of Tenor sessions, managers feel more confident
discover how Tenor is supporting professional service leaders
got questions? we've got answers
Professional service leaders use Tenor to practice critical conversations - like giving feedback, managing team tension, and handling client escalations. Simulations help them navigate sensitive situations with clarity, empathy, and professionalism.
Tenor offers a wide range of scenarios common in services organizations: addressing missed deadlines, coaching junior talent, maintaining client trust, and more. Users can also easily create a custom scenario to meet their unique needs.
No. While Tenor is an excellent tool for developing emerging leaders, it also helps experienced managers sharpen communication skills in complex or high-pressure situations - particularly when reputation and client relationships are on the line.
Simulations typically take just 5-10 minutes to complete and the Tenor coach is available 24/7 for in-the-moment help. This makes Tenor easy to fit into packed calendars - between meetings, during downtime, or as part of structured L&D programs.
Yes! Tenor is designed to complement and enhance your current learning initiatives whether you're running cohort-based training, manager onboarding, or firmwide leadership development.